Privacy Policy

Last updated: 10 February 2026

1. Introduction

Codevall ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or use our services.

We are based in Oldham, Greater Manchester, United Kingdom, and comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Information We Collect

We may collect the following types of information:

Information You Provide

  • Name and contact details (email, phone number) when you contact us or request a quote
  • Business information relevant to your project requirements
  • Any other information you choose to provide in correspondence

Information Collected Automatically

  • IP address and approximate location
  • Browser type and device information
  • Pages visited and time spent on our website
  • Referring website or source

3. How We Use Your Information

We use your information to:

  • Respond to your enquiries and provide quotes
  • Deliver the services you have requested
  • Communicate about your project
  • Improve our website and services
  • Comply with legal obligations

We will not use your information for marketing purposes without your explicit consent.

4. Legal Basis for Processing

We process your personal data based on:

  • Contract: Processing necessary to fulfil our services to you
  • Legitimate Interest: Processing necessary for our business operations, such as responding to enquiries
  • Consent: Where you have given explicit consent for specific processing
  • Legal Obligation: Processing required by law

5. Data Sharing

We do not sell your personal information. We may share your data with:

  • Service providers who assist in delivering our services (hosting, email)
  • Professional advisers (accountants, legal)
  • Law enforcement if required by law

All third parties are required to respect the security of your data and treat it in accordance with the law.

6. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including:

  • Enquiry data: 2 years from last contact
  • Client project data: 7 years (for tax/legal purposes)
  • Analytics data: 26 months

7. Your Rights

Under UK GDPR, you have the right to:

  • Access: Request a copy of your personal data
  • Rectification: Request correction of inaccurate data
  • Erasure: Request deletion of your data ("right to be forgotten")
  • Restriction: Request restriction of processing
  • Portability: Request transfer of your data to another provider
  • Object: Object to processing based on legitimate interest

To exercise any of these rights, please contact us using the details below.

8. Cookies

Our website uses cookies. For detailed information about the cookies we use and their purposes, please see our Cookie Policy.

9. Security

We implement appropriate technical and organisational measures to protect your personal data, including:

  • SSL/TLS encryption on our website
  • Secure hosting with UK-based servers
  • Regular security updates and monitoring
  • Limited access to personal data on a need-to-know basis

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

11. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

  • Email: info@codevall.co.uk
  • Phone: 0161 706 3082
  • Location: Oldham, Greater Manchester, UK

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe your data protection rights have been breached.